AIMS OF THE CHARTER
- Torender expenditious andquality service
- Fixing time schedulefor rendering Civic Services
- ToImprove thetransparency andefficiency ofadministration
STIPULATING TIME LIMITS FOR PROMPT DIS DISCHARGE OF DUTIES
| A) HOUSESERVICE CONNECTION | |
|---|---|
| Issue of Application | In The Engineering section |
| Receipt of Filled up application | In TheEngineering Section |
| Intimation to remit the estimated connection charges | 15 days |
| Sanction Order forhouse service connection and execution of work | 30 days |
| Drinking water supply through lorry | within24 hours |
| Repairs toHouse serviceConnection | 7Days |
| Leakage or Repair in Main Pumping | Within 2 Days |
| Complaints about pollution of drinking water | 10 days |
| Repair to Public Tap | 2 days |
| Replacement of Defective Water supply meters | 15 Days |
| B. RECTIFICATION OF DEFECTS | |
|---|---|
| Repair or Block in Main Drainage Pipe | 7 Days |
| Repair in the Huge Drain’s Connection of Darinage | 3 Days |
| Septic Tank Cleaning | 3 days |
| C. MAINTANANACE OF ROADS AND PAVEMENTS | |
|---|---|
| Replacements of manhole covers | 3 Days |
| Decision on application of Road cutting | 7 Days |
| D.STREET LIGHTS | |
|---|---|
| Replacing or Repairing Bulbs/Tube inthe main Roads | 2 Days |
| In the interior Street | 3 Days |
| E.LICENCE UNDER PUBLIC HEALTH ACT | |
|---|---|
| Issue of apllication and Receipt of application with fees then&there | Information Centre |
| Issue of Licence | 30 DAYS |
| Issue of Renuel Applications and Receipt of Applications with Fees | Information Centre |
| F.PUBLIC HEALTH | |
|---|---|
| Complaints on Cleaning of Public Places and roads | 2 Days |
| Complaints about non clearence of rubbish from dust bins | 1 Day |
| Information about cholera and other Communicable diseases | with in 24 days |
| Issue of Birth & Death Certificates | 7 Days |
| F.BUILDING LICENSE | |
|---|---|
| Issue of apllications and Receipt of Fees then&there | Information Centre |
| Acknowledgement for Receipt of application | Information Centre |
| Issue of Building License | 30 days |
| G. PROPERTY TAX | |
|---|---|
| To gather Particulars regarding assesment | In the Information Centre |
| Receipt of application for inclusion in the monthly list of assesment | In the Information Centre |
| Orders of Levying Tax | within 15 days |
